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Jahia Digital Experience Platform

Jahia Digital Experience Platform

Overview

What is Jahia Digital Experience Platform?

Jahia is a Java-based enterprise content management system. It features an integrated user portal, web publishing and content management, document management, collaboration, and multi-channel publishing.

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Recent Reviews

TrustRadius Insights

Ease of use: Users find Jahia to be easy to use and navigate, with an intuitive interface that allows for quick and efficient content …
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Jahia's Robust CMS

9 out of 10
July 21, 2023
I use Jahia Digital Experience Platform for multi-site management. The platform is user friendly and is easy to update the content, …
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A robust and fast CMS

9 out of 10
June 06, 2023
Incentivized
I develop Jahia Digital Experience Platform modules for a Jahia Digital Experience Platform website. This CMS (Content Management System) …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Role-based user permissions (33)
    9.4
    94%
  • Internationalization / multi-language (34)
    9.0
    90%
  • WYSIWYG editor (33)
    8.9
    89%
  • Admin section (33)
    8.3
    83%

Reviewer Pros & Cons

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Pricing

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What is Jahia Digital Experience Platform?

Jahia is a Java-based enterprise content management system. It features an integrated user portal, web publishing and content management, document management, collaboration, and multi-channel publishing.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.jahia.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Jahia Demo | Headless React PWA + Digital Experience Platform

YouTube

Jahia Demo | Personalized Web Portal Experience

YouTube
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Features

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

9.4
Avg 8.0

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

8.4
Avg 8.1

Web Content Creation

Features that support the creation of website content.

7.9
Avg 7.6

Web Content Management

Features for managing website content

6.4
Avg 7.1
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Product Details

What is Jahia Digital Experience Platform?

Jahia Solutions Group aims to make digital experiences simpler. Built on a cloud-based platform, Jahia helps organizations leverage their content and customer data to fully engage with their customers. Jahia integrates into existing technology stacks and can be customized to meet each organization’s specific business needs and challenges.

Founded in 2002 and headquartered in Switzerland, Jahia has offices in Boston, Toronto and Paris. The vendor states Jahia’s customer community includes hundreds of global brands and organizations, including Ben & Jerry’s, Nationwide, NASA and General Motors.

Jahia Digital Experience Platform Features

Web Content Creation Features

  • Supported: WYSIWYG editor
  • Supported: Code quality / cleanliness
  • Supported: Content versioning
  • Supported: Admin section
  • Supported: Page templates
  • Supported: Mobile optimization / responsive design
  • Supported: Publishing workflow
  • Supported: Form generator
  • Supported: Content scheduling

Web Content Management Features

  • Supported: Internal content search
  • Supported: SEO support
  • Supported: Bulk management

Platform & Infrastructure Features

  • Supported: Internationalization / multi-language

Security Features

  • Supported: Role-based user permissions

Additional Features

  • Supported: Content creation and editing
  • Supported: Digital Asset Management (DAM)
  • Supported: Taxonomy management
  • Supported: Pre-built, customizable page templates and themes
  • Supported: Multi-channel content delivery
  • Supported: Language management
  • Supported: Validation Workflows
  • Supported: Headless CMS – Content & Media Manager (Content API, GraphQL)
  • Supported: Traditional CMS
  • Supported: Portal framework
  • Supported: Role based content
  • Supported: 250+ out-of-the-box connectors
  • Supported: Personalization management UI
  • Supported: A/B testing and optimization
  • Supported: built-in analytics and reporting
  • Supported: List management and dynamic segmentation
  • Supported: Consent management and GDPR-related capabilities
  • Supported: data collection
  • Supported: Progressive Web Application

Jahia Digital Experience Platform Screenshots

Screenshot of Screenshot of Page composerScreenshot of Connecting Jahia with your stack

Jahia Digital Experience Platform Video

Visit https://www.jahia.com to learn more about how we make Digital Experiences Simpler. Jahia is the only true Digital Experience Platform (DXP) available on the market. Built to act as the backbone for your marketing technology stack, Jahia combines content management with...
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Jahia Digital Experience Platform Integrations

Jahia Digital Experience Platform Competitors

Jahia Digital Experience Platform Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo

Frequently Asked Questions

Jahia is a Java-based enterprise content management system. It features an integrated user portal, web publishing and content management, document management, collaboration, and multi-channel publishing.

Adobe Experience Platform, Drupal, and Liferay Digital Experience Platform (DXP) are common alternatives for Jahia Digital Experience Platform.

Reviewers rate Role-based user permissions highest, with a score of 9.4.

The most common users of Jahia Digital Experience Platform are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(53)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Based on user recommendations, Jahia Digital Experience Platform (DX) is suitable for those looking for simplicity, flexibility, and ease of use. It is recommended to work closely with the team as they are knowledgeable and provide good support. Users suggest considering other similar platforms that may be easier to use. Jahia is recommended for companies that need a portal + CMS and is particularly beneficial for IT departments with great marketing skills. The platform's multi-language friendliness is also mentioned as a valuable feature. Despite being relatively unknown, users find Jahia easy to learn and appreciate its in-context editing and headless capabilities. However, it is advised to have strong J2EE developers and other creative skills when working with Jahia. Lastly, users recommend exploring other options and considering the multisite format when making a decision about Jahia DX.

Attribute Ratings

Reviews

(1-9 of 9)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
My organization implements the Jahia Digital Experience Platform for various other clients as well as our business website. We utilize the CMS component of Jahia Digital Experience Platform to help clients build out intricate websites, some public facing and some internal only. The majority of these CMS managed sites utilize custom development to expand on Jahia Digital Experience Platforms base functionality to meet various business requirements. We also train end users on how to utilize Jahia Digital Experience Platform to manage their content once everything has been completed in terms of development. Thanks to the user friendliness of the platform, this training is usually smooth and quick.
  • Content Management
  • Technical Support
  • Expandability
  • Customization
  • Improving some Admin functions in the CMS
  • Expand base functionality
  • Improving media management
In my experience, Jahia Digital Experience Platform as a CMS platform is excellent when you have a large amount of content that needs to be customized. It is also good for when you have templated content that has minor variations. I would say it is less appropriate when the content has numerous mathematical computations, or a large amount of business logic that comes into play with data processing.
July 21, 2023

Jahia's Robust CMS

Score 9 out of 10
Vetted Review
Verified User
I use Jahia Digital Experience Platform for multi-site management. The platform is user friendly and is easy to update the content, images, files and videos across different sites. Jahia Dx's built-in analytics and reporting features helps us get the insights into website performance and content effectiveness.
Business Problems Addressed:It is difficult to manage content across multiple websites, leading to inconsistency and delays in content update.
It is difficult to get data insights, making it challenging to understand user behavior and website performance.
Scope of use case: It serves as a central digital experience platform to manage content, images, files and maintain consistency across multiple public sites managed by our organization.
  • Content management: It is very easy to update text, images, files and videos even for a non technical user.
  • Multi-site Management: It has a robust multi-site management capability, It helps in maintaining multiple websites with consistent branding.
  • Digital asset management: It is easier to store organize and retrieve images, videos and documents.
  • It has a great built-in analytics and reporting feature.
  • It would be great if we can get more comprehensive documentation and video tutorials for complex features in Jahia
  • Would love to have advances SEO tools, including automated metadata management and structured data markup to boost search engine visibility.
  • Advanced Form building functionality, to create more complex and interactive forms.
Well suited scenarios :
1. It can be used for content-heavy websites, as it provides robust content management feature.
2. Managing multiple websites that require centralized consistent branding.
3. It is useful for digital marketing and to manage optimize campaigns.
Less appropriate scenarios:
1. Less appropriate for static websites which don't need frequent update.
2. Single page applications that rely heavily on front-end frameworks and API's
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Jahia as a CMS to feed the different pages of our website.We also use it to integrate contributable content into business applications, so that we can enrich them without having to upgrade them.
  • Ability to create page templates and components
  • Custom development to enhance product functionality
  • Easy to contribute and update content
  • Support team that listens and gives good advice
  • UI experience could be improved (colors, contrast, general ergonomics...)
  • The technical errors lack the detail needed to fully understand certain crashes.
  • It is sometimes difficult to find documentation on specific points.
Jahia has enabled us to set up a quality site that is much appreciated by contributors.
It also enabled us to build a solution for displaying content administered in Jahia but displayed within business applications.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Jahia Digital Experience Platform is a great platform for delivering the best digital experience on the web. I have used it in the past so I was delighted that it was selected to run the Partners site. The platform provides all the flexibility and extensibility with an array of community and Jahia Digital Experience Platform sponsored modules. We have been able to leverage the SSO, Forms, Bootstrap, etc modules. In additional to these modules, we bought Jahia StackConnect to build integration into Salesforce. Instead of coding to Salesforce API, we were able to use Jahia StackConnect to build workflows using the workflow designer to integrate to Salesforce in a matter of hours. With the launch of the site, we have seen our partners engage with us by registering deals of potential customers.
  • Form builder allows for building simple to complex forms.
  • jExperience hooks into Jahia CDP to deliver personalized experiences.
  • The platform is very extensible and has a marketplace of Jahia and community sponsored modules.
  • More enablement on developing in the platform
  • Better authoring guides for jContent, jExperience, and Forms.
  • Best practices on setting up a deployment pipeline
Jahia Digital Experience Platform is very flexible which requires proper implementation to deliver the best digital experience for your customers. The platform can be crafted differently for each site experiences which caters to enterprise customers. However, the platform is not suited for customers looking for a opinionated implementation for a CMS. The platform requires a technical team to help deliver any site property. Even though the platform provides Bootstrap framework modules, it still needs someone that has lots of experience using a CMS to deliver a well crafted site.
May 31, 2023

Powerful CMS

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We have multiple websites set up in Jahia Digital Experience Platform which is easy to maintain and set up. There are lot of pdfs uploaded to the site and searchable across the site. It's complicated to create a dynamic page with other third party database since Java is used to develop the module. You need to have high Java skill and tomcat background. It's easy to maintain the pdf on the site.
  • easy to create multiple project/portals on one end
  • easy to update/add new pages with user friendly interface
  • high secure with 24 hours support
  • It will be great to have more documentation and sample for the use of Jahia
  • More modules could be available on the store
  • Marketing feature like mass email could be added
Easy to share components and contents across different websites/projects. For the content, the paste as reference or absolute area is very useful that let content can be updates once and applied to everywhere implemented. you can also create your own content type which is flexible.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Jahia is an extremely efficient CMS platform. The tools for content creation and management are intuitive, robust and make for a seamless experience. The option to switch between a headless or traditional approach further enhances the platform's appeal, allowing us to tailor our content delivery strategy based on our needs. The integrated Customer Data Platform is another highlight. It has become an indispensable tool for optimizing conversions and personalizing customer experience.<br><br>We primarily use Jahia's Content Management System (CMS) to build, manage, and update our website and digital content. The CMS's intuitive design and robust tools have allowed our content and marketing teams to work more efficiently and collaboratively. They can quickly create, edit, and publish content without needing extensive technical skills or IT support. This has greatly reduced the time and resources required for content management, and ensured our digital content is always up-to-date and engaging.
  • Jahia DX excels at delivering personalized content based on customer data. It collects and analyzes user behavior, allowing businesses to tailor content to individual user needs and preferences, increasing engagement.
  • Jahia DX provides a comprehensive solution by integrating a CMS and a CDP. This allows for seamless content management and customer data analysis within a single platform, saving time and reducing complexity.
  • Its modular architecture makes it easy to scale. Businesses can add or remove components as their needs evolve, making Jahia DX a future-proof solution.
  • Jahia DX is packed with features and functionalities, which can be overwhelming for new users. A more intuitive and interactive onboarding process could help users get up to speed faster.
  • While the support team is excellent, the platform's documentation could be improved. More detailed guides and tutorials would help users understand and utilize all of the platform's features and capabilities more effectively.
  • At times, the user interface can be slow, particularly when dealing with large volumes of data or complex workflows. Improvements in performance and stability would enhance the user experience.
We have a large volume of digital content to manage and distribute across various channels, Jahia DX is an excellent choice. Its robust CMS allows for efficient content creation, editing, and management, while its flexible delivery options ensure a consistent user experience across all platforms. While Jahia DX is designed to be user-friendly, some technical knowledge is still required to set up and fully utilize the platform. Businesses with limited IT resources might find it challenging to get the most out of Jahia DX.
Namandeep Bhatia | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We are a web & app development company. Here we used Jahia DXP, due to its flexibility and ease of use it actually helped in maintaining our client's portals. We also used Jahia's Employee Intranets to connect with the team. It was first recommended by one of my employees.
  • It very well provide 360 degree view of customers. It consolidate data points.
  • It consolidate data points from various source.
  • Easy to use and very much flexible, if require one can add plugins.
  • Initial setup of system is tedious.
  • Lack of setup documents.
  • They should have provided Templates for certain fixed types of use cases.
It is well suited for medium to large enterprises, especially if the company is handling multiple clients from a wide range of industries. It is not suitable for small companies because the initial setup is tedious and might not be cost-effective to consolidate data points.
August 20, 2021

Great Hidden Gem

Piyush Patel | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We utilize Jahia to deliver high-performance web-based applications for our clients that span marketing, portal and transactional needs. When our clients need a unified platform that combines CMS, DAM, Analytics and requires it to be in a more granular controlled manner, Jahia is hands-down what does the best job. Doesn't hurt that it's also very cost effective compared to weaker alternatives. With the new cloud based offering we are able to launch customer projects even faster with less worry about infra.
  • Easier to integrate other systems with Jahia than with other CMS platforms. The architecture is much cleaner and flexible.
  • Expanded capability across multiple needs in most projects (CMS, DAM, Analytics, Portal etc).
  • Price!
  • Cloud offering
  • Jahia would benefit from broader marketing and user-base. Great software, hidden gem still.
  • Functionality-wise, adding an email campaign capability would really round out a full end-to-end stack.
  • In context help, as we cycle through authors, retraining would be easier if admin screens had help in line.
Well suited to multisite, multilocation, or complex requirements. The solution packs now make it usable for smaller more industry focused use cases without a lot of work.
Christophe Huault | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
There are many ways to use Jahia. I implemented the platform for:
. Web site
. Intranet
. Extranet
. Marketing automation
. Forum
  • Langage support
  • Site factory
  • Customer Data Platform
  • Headless CMS
  • Marketing automation
  • User training
As a CMS, Jahia is well suited for web production. I can be used as a hybrid platform between traditional and headless CMS. You can also use the jExperience version to add A/B testing and personalisation through a robust Customer Data Platform. The platform can also be integrated with Salesforce. For those who won't invest in infrastructure, you can use the Cloud version.
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